About Us

For help with Zoom:

• Visit the Zoom Help Center: Frequently Asked Questions or use the Vol State Zoom articles.

For help with eLearn 

• Email elearn@volstate.edu or click on the link to book an appointment with an eLearn specialist: eLearn Help Appointments

For technical assistance & troubleshooting

• Contact Vol State IT Helpdesk.

For non-technical questions or concerns, email one of the following specialists:

• Writing/reading:
  • Gallatin: Diana Hardin at diana.hardin@volstate.edu
  • Cookeville/Livingston: Kenny Westmoreland at lester.westmoreland@volstate.edu
  • Springfield: Annie Burge at annie.burge@volstate.edu
• Math:
  • Gallatin/Springfield: Fran Henslee at frances.henslee@volstate.edu
  • Gallatin/Springfield: Daniel Walker at daniel.walker@volstate.edu
  • Cookeville/Livingston: Kent Terry at william.terry@volstate.edu
• Academic Coaching:
  • All Campuses: Diana Hardin at diana.hardin@volstate.edu
  • All Campuses: Crystal Malone-Black at crystal.malone-black@volstate.edu
  • Springfield: Annie Burge at annie.burge@volstate.edu

For help with Tutor.com

• Contact the Learning Commons Director, Delois Reagan at delois.reagan@volstate.edu