The Personal ID and email address used when you registered are essential. This information is necessary for recovering your password and access to your account.
You create the Personal ID that is your login username when you register for a NoodleTools account under the Vol State subscription. The Personal ID has to be unique to the Vol State subscription; so, your Vol State username is a good option. The initials and last 4 digits of a phone number are essential to verifying your account if you forget your Personal ID or email used with your account.
It is important to create a "real" account in NoodleTools with info you commonly use. Do not get locked out and lose your work. Check your profile to confirm the information. REMEMBER your Personal ID.
Verify the Email, Initials, and Phone in your Profile before you have login issues and lose access to your work.
NoodleTools will send a password reset link to the email address in your NoodleTools account. Check your Spam/Junk Mail folder if the message does not show up in your Inbox.
When you select the "I forgot my password" link from the Sign In page you are taken to the "Retrieve Password" page. First, it is important to select the correct Account Type: "A subscription I have access to through my college or university."
Second, both the Personal ID and email you enter must match the information on your account. If you make a mistake you will receive the error message "No account found matching this personal ID and email address."