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Learning Commons: Writing & Speech: Hours and Contact Information

Reading and Writing Resources

Writing and conferencing at a dining table

Writing Assistance

Do you have a quick question about writing or English?  You can visit us in the Learning Commons on the Gallatin campus during our hours of operation listed on this page--no appointment is necessary for in-person tutoring.  

NOTE: Drop-in help is on a first-come-first-served basis, so if you are not able to wait, you might want to make an appointment under the "To Schedule Tutoring Sessions" tab above.

Get Help

For technical assistance & troubleshooting, contact Vol State IT Helpdesk.
For non-technical questions or concerns, email one of the following writing specialists:

Virtual tutoring is available by appointment through the Learning Commons in person or via Zoom.

If you have not booked an appointment in advance and want same-day tutoring via Zoom, call the Learning Commons writing desk at 615-230-3657 to check tutor availability! The tutoring room Zoom link is: Writing Zoom Room.

To book a session:

  1. Use the button below to book an appointment with a writing tutor.
  2. Select "Learning Commons"
  3. Select "in-person" or "virtual"
  4. Select "tutor" or "academic coach" (coaching is for things like study skills, work-life balance, organizing/planning, etc.)
  5. Select the tutor name or select "no preference"
  6. Select date, then time.
  7. Fill out the form.
  8. After booking, make sure to check your Volstate email for important information about your appointment, including a Zoom link if your appointment choice is virtual.

Questions about Zoom? Go to the Zoom Help Center: Frequently Asked Questions or use the Vol State Zoom articles.

Get Help

For technical assistance & troubleshooting, contact Vol State IT Helpdesk.
For non-technical questions or concerns, email one of the following writing specialists:

Academic Coaches are available to help you with things like managing your time, staying motivated, dealing with procrastination, or even how to take notes and study.  This is a free service for Vol State students!

Coaches are available to meet with you via Zoom or face-to-face.  Use the button below to book an academic coaching appointment (when asked on the form, make sure to select coaching, not tutoring).

Get Help

For technical assistance & troubleshooting, contact Vol State IT Helpdesk.
For non-technical questions or concerns, email one of the following academic coaches:

To meet the needs of students who don't have the time for a live tutoring session, the Volstate Learning Commons has provided an essay dropoff service where students can submit essays to an eLearn Dropbox for feedback from a writing tutor in the Learning Commons. 

  • Writing tutors are available to provide assistance and resources to help you improve your paper by commenting on areas of your essay or your writing skills that could be more effective. 
  • It is your responsibility to write, proofread, edit, and correct your paper.
  • If your instructor requires a copy of your writing tutor's feedback, it is your responsibility to send a copy to your instructor.

Submitting your Essay

To use our Essay Review service:

  • Format your paper as a Microsoft Word document or PDF file. (Instructions for converting Pages or Google Docs to Word can be found here: Dropbox: Converting to .docx for Submission.)
  • Submit your paper and a copy of your assignment instructions through eLearn's Dropbox by:
    • logging in to the Essay Review and Writing Support resource here: eLearn and
    • clicking on the Essay Review Dropbox (current month) 2023 link located in the "Writing Resources" announcement on the home page. 

This will take you to the dropbox where you will find complete instructions on using this service.

  • Make sure you follow the instructions completely and answer all of the questions asked, otherwise, your essay may be returned to you unreviewed.

For more information, watch this video: How to Submit an Essay for Review Video Walkthrough

 

Retrieving Feedback

Feedback can be found by going back into the Dropbox where you submitted your essay and clicking on the "unread feedback" or "read inline feedback" links there (you may need to scroll to the right to see these links on your screen).

 

Review Timeline

Essay submissions are reviewed in the order they are received.

An essay submitted:

  • Monday through Thursday BEFORE 12:00 PM (noon) should be returned within 48 hours of submission.
  • Friday through Sunday should be returned within 48 hours of Monday 12:00 PM (noon).

  CAUTION: Tutor review and return times are approximate. In many cases, essays may be returned within a few hours of submission, but please allow for 48-72 hours during busy parts of the semester.

Get Help

For technical assistance & troubleshooting, contact Vol State IT Helpdesk.
For non-technical questions or concerns, email Diana Hardin at diana.hardin@volstate.edu.

Need help with eLearn? Click on the link below to book an appointment with an eLearn specialist:

eLearn Help Appointments

**The link to Tutor.com is in eLearn under the "Academic Support" tab.**

All Vol State students have free access to the online tutoring service Tutor.com.

  • Tutor.com is available 24 hours a day and seven days a week.
  • The tutoring service covers Math, Business, English, Writing, Science, Health Sciences, Computers, Foreign Language, and more.

Once you are in Tutor.com you can follow prompts to:

  • drop off an essay,
  • connect with any available tutor during an on-demand tutoring session,
  • schedule an appointment with a specific tutor at least 48 hours in advance, or
  • review and replay your past tutoring sessions. 

If you have problems or need help with Tutor.com, please contact Delois Reagan at 615-230-3681 (Monday – Friday from 8:00 am – 4:30 pm) or email Delois.Reagan@volstate.edu

Learning Commons Location & Phone Numbers (all campuses)

GALLATIN CAMPUS

Thigpen Building – 1st Floor - 615-230-3676 - See hours below

LIVINGSTON CAMPUS

Room 151 - (931) 823-7065 - Call for hours

HIGHLAND CREST (Springfield) CAMPUS

Room 144 - (615) 433-7040 - Call for hours

CHEC (Cookeville) CAMPUS

Room 304 - (931) 520-0551 ext. 4661 - Call for hours

Hours of Operation - Gallatin Campus