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Database Help: About this guide

get help with library databases

The Database Help guide

Guide purpose

The Database Help guide provides users with self-help resources to help them access and better use e-resources provided by Thigpen Library. This guide is not a comprehensive how-to resource; it simply answers common questions and provides solutions to common problems.

On this guide

Login issues explains login procedures and provides some troubleshooting tips.  Accessibility identifies a few special features. URL shorteners help manage long URLs associated with a database resource. Tips for a few databases has a series of sub-pages on particular databases. These tip pages answer common questions, give basic citation information, highlight special features, and discuss permalinks. Pioneer Search tells you about the one search option and library catalog.

Additional help resources

The databases themselves offer lots of tips on how to effectively use the resource. Look for the help button or link when using a database.

Help with streaming video databases

The guide on Videos provides information on and help with Thigen Library's streaming video databases. This guide also links users to free web-based video collections.

Contact a Vol State Library

Of course, Thigpen Library staff or your Cookeville, Highland, or Livingston campus library specialists are available for assistance.

Computer Help for Students from Vol State

Ask a Librarian

 Stop by the ASK desk at your campus library
 Call 615-230-3400
 Text 615-956-2275
 Email for research assistance
 Email with other library questions
 Meet with us by requesting a Research Consultation Appointment
  Chat 24/7